Did you know that by 2020, an estimated 85% of all customer interactions will be handled without a human agent? According to an article posted on ibm.com, this startling statistic helps build the case that AI-powered, automated customer service is the way of the future.
Looking for ways for your organization to increase productivity and trim budgets? You’ve come to the right place.
DocuPhase’s “Business Process Automation” blog will provide valuable insight into how your company can benefit from implementing document management and workflow automation into existing processes.
Before you know it, it’s going to be 2018! As 2017 comes to a close, are you wondering what you might see in the new year? How can you work towards improving your workplace? What kinds of new technologies will be available to you? How can you make your workplace more appealing to tech-savvy Millennials?